Sai Vishnu Vardhan Machapatri. 2018. “DIGITIZING MANUAL BUSINESS PROCESSES: IMPLEMENTING ONLINE APPLICATION SYSTEMS WITH SALESFORCE SITES AND COMMUNITY CLOUD”. INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING AND TECHNOLOGY (IJCET) 9 (4): 365-71. https://mylib.in/index.php/IJCET/article/view/IJCET_09_04_041.