Anirudh Sharma Peri. 2024. “DIGITAL TRANSFORMATION IN HEALTHCARE: A LONGITUDINAL ANALYSIS OF SALESFORCE CRM IMPLEMENTATION AND PATIENT CARE OUTCOMES”. INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING AND TECHNOLOGY (IJCET) 15 (6): 1014-27. https://mylib.in/index.php/IJCET/article/view/1699.