AdisheshuReddy Kommera. “INTEGRATION OF SALESFORCE EINSTEIN AI IN CUSTOMER RELATIONSHIP MANAGEMENT”. INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING AND TECHNOLOGY (IJCET) 15, no. 4 (August 30, 2024): 897–914. Accessed March 21, 2026. https://mylib.in/index.php/IJCET/article/view/IJCET_15_04_078.